Grantham House is always striving to improve the standard of professional service to patients. You can help with any suggestions you may have that could enhance the quality of service provided.
Should you have a complaint please advise immediately so that appropriate steps can be taken to remedy the situation and ensure that there is no repetition. However, if you wish to take the matter further and feel that you need to discuss the matter outside of Grantham House there are several options available including The Medical Registration Board, AMA or Health Care Complains Commission at Office of Health Review, Level 17 St Martins Tower, 44 St George’s Terrace, Perth (GPO Box B61, Perth WA 6838) or phone 1800 813 583 or (08) 9323 0600; Fax (08) 9221 3675; www.heathreview.wa.gov.au.